Microsoft Dynamics 365 Business Central
Business Central for distributors in Quebec
Synergia365, your Business Central partner based in Laval, helps Quebec distributors connect purchasing, inventory, warehousing, order fulfillment and finance. We plan and deliver your project in English and French, including Shopify and shipping integrations where they fit your needs.
The complete platform
New to Business Central?
This page focuses on distribution. The main Business Central page covers the complete platform, including finance, sales, purchasing, inventory, manufacturing, projects, service, analytics, Copilot, Microsoft 365 and licensing.
Distribution challenges
How Dynamics 365 Business Central helps distributors overcome business challenges.
- Manage product planning, procurement and costs
- Gain control of inventory levels by location and variant
- Define and manage prices and discounts
For distributors
Connect commerce, inventory, warehousing and fulfillment.
Business Central provides a scalable distribution foundation—from order and inventory visibility to advanced warehouse flows and connected shipping processes.
Digital commerce
Connect Shopify stores to inventory, orders and financial operations.
The Microsoft Shopify Connector synchronizes the commerce and ERP records needed to turn online demand into controlled fulfillment.
Products and inventory
- Items, variants and product information
- Available inventory by configured locations
- Prices and price groups
- Multiple Shopify shops
Customers and companies
- Business-to-consumer customers
- Business-to-business companies and buyers
- Customer templates and mapping
- Tax and payment context
Orders and transactions
- Shopify orders imported to sales documents
- Payment transaction information
- Returns and refunds where supported
- Controlled release to fulfillment
Fulfillment automation
- Shipment and tracking updates back to Shopify
- Background synchronization with job queues
- Configurable automatic processing
- Exception visibility for records that need attention
Warehouse operations
Run receiving, storage, picking and shipping at the level each location needs.
Configure simple inventory handling or advanced directed warehouse processes without forcing every location into the same operating model.
Warehouse structure
- Locations, bins and zones
- Bin types, rankings and capacity
- Warehouse classes and handling units
- Location-specific process configuration
Inbound operations
- Warehouse receipts
- Put-away documents
- Directed put-away suggestions
- Cross-docking when configured
Outbound operations
- Warehouse shipments
- Inventory and warehouse picks
- Bulk processing across source documents
- Partial shipment and back-order handling
Inventory movement
- Bin replenishment
- Internal picks and put-aways
- Item reclassification and transfers
- FEFO and item tracking where configured
Fulfillment and shipping
Coordinate shipment preparation, carrier services and tracking.
Business Central connects order dates, warehouse activity, shipping agents and posted shipments to help teams fulfil orders predictably.
Shipping setup
- Shipping agents and services
- Shipping times by service
- Requested and promised delivery dates
- Order promising with available-to-promise context
Shipment execution
- Warehouse shipment consolidation
- Pick, pack and partial-shipment workflows
- Posted sales shipments
- Tracking numbers and package-tracking links
Charges and customer visibility
- Freight and insurance item charges
- Shipment details on sales documents
- Tracking details for customer service
- Shopify fulfillment and tracking synchronization
Integration readiness
- Open APIs and Dataverse connectivity
- AppSource shipping and carrier extensions
- Connections to parcel and freight services
- Support for specialized industry workflows
Synergia365 · Laval · Québec
A Quebec partner for your distribution project
Synergia365 is based in Laval and works with manufacturers and distributors throughout Quebec, in English and French. We are on site for kickoff, analysis and go-live, and work remotely when it serves the project better.
Start with your operations
We review sales channels, purchasing, inventory by location, warehouse flows and shipping rules with your operations and finance teams before configuration begins.
Define a practical first phase
Together, we set priorities, responsibilities and data preparation needs around your budget and the availability of your internal team. Testing and user training form part of the deployment plan.
Choose extensions where they fit
We assess Shopify, handheld warehouse devices and carrier connections against your actual requirements, distinguishing standard Business Central functions from extensions and integrations.
Plan the next step
Starting a new implementation, planning a Dynamics NAV or Business Central upgrade, or improving an existing environment? We assess the current situation and agree on the scope before work begins.
Jacques Bolduc and Bernard Boiteau each bring more than 20 years of Business Central experience to the leadership team, alongside Karim Mahrady’s experience in operations. Our functional and technical consultants deliver the projects.
Our project methodology · Business Central deployment · Meet our team
Microsoft resources
Explore distribution in Business Central
Shopify Connector
Connect Shopify products, inventory, customers, orders and fulfillments with Business Central.
Warehouse management
Review basic and advanced receiving, storage, picking and shipping capabilities.
Shipping and tracking
Set up shipping agents and services, then add tracking to posted shipments.
Design distribution around the way orders actually move.
We can help map channels, locations, warehouse flows, fulfillment rules and shipping integrations before configuration begins.