Connect your storefront and your operations.
Synchronize products, inventory, customers and orders between Shopify and Business Central with a configuration built around your processes.
Less re-keying. More control.
Microsoft’s published Shopify Connector links Business Central online and Shopify. Synergia365 helps you define the synchronization rules, mappings and controls required for the connection to support your real operations.
Benefits of Shopify
Shopify brings the tools to start, run and grow commerce into one platform, supporting online, in-person, local and global selling.
Ease of use
Manage the storefront, products, sales channels and day-to-day commerce tools in one platform.
Scalability
Add products, markets, sales channels and capabilities as the business and its commerce model evolve.
Integration
Connect a broad ecosystem of apps and services, including Microsoft’s Shopify Connector for Business Central.
With the Microsoft connector, Shopify can exchange items, inventory, customers, sales orders, transactions and payouts with Business Central—bringing storefront activity and operational data into one connected model.
Sources: Shopify platform overview and Microsoft Shopify Connector overview.
Every object that matters, in the direction you choose.
Each data area has its own rules. Depending on the object, synchronization can be one-way or bidirectional.
Publish Business Central items to Shopify as products and variants, and keep catalogue, pricing and availability aligned.
Items and variants
Synchronize products, variants, images, barcodes, vendor item numbers, tags and metafields.
Pricing and discounts
Use selected price groups, discounts and B2B catalogues to define prices exported to Shopify.
Inventory by location
Select Business Central locations and update inventory across matching Shopify locations.
Product content
Publish attributes, extended and marketing text, translations and selected sales channels.
Multiple shops
Give each Shopify shop its own product collection, locations, pricing setup and synchronization rules.
Bring Shopify orders into Business Central and return the operational information shoppers need.
Order import
Import orders from online stores, Shopify POS and supported B2B channels.
Charges and terms
Carry shipping costs, gift cards, tips, payment and shipping methods, payment terms and purchase order numbers.
Fulfillment
Track fulfillment status and optionally transfer item-tracking information to Shopify.
Returns and cancellations
Include available fraud indicators, return, refund and cancellation information with imported orders.
Customer creation
Create customers automatically during import or use a default customer according to your operating model.
Maintain consistent customer and company records across Shopify and Business Central.
Customer synchronization
Synchronize customer records in both directions and smart-match them using phone and email.
Country and region templates
Apply location-specific templates when creating customers to support accurate tax settings.
B2B company mapping
Match companies using tax or registration numbers when your Shopify plan supports B2B.
Company locations
Assign sell-to and bill-to customer numbers to company locations for accurate mapping.
Bring transaction and payout information into the accounting workflow you define.
Shopify Payments payouts
Receive available payout information from Shopify Payments for reconciliation.
Transactions
Carry payment-related transaction information with orders according to your connector setup.
Posted sales invoices
Export posted invoices so buyers can access them through Shopify.
Automation and logs
Schedule synchronization through job queues and use detailed logs to investigate exceptions.
Capabilities summarized from Microsoft’s current Shopify Connector for Business Central overview. Available features depend on your Business Central and Shopify versions, licences, plan and configuration.
What to know before you begin.
Does the connector require separate licences?
Yes. You need appropriate Business Central and Shopify licences. The available scope also depends on your Shopify plan.
Is synchronization instant?
Synchronization can run on demand or be scheduled through job queues. The frequency should match your volumes and operational processes.
Can more than one Shopify shop be connected?
Yes. The connector supports multiple shops; each has its own setup, rules and logs.
Is Shopify B2B supported?
The connector can synchronize companies and B2B buyers. Feature availability depends on the Shopify plan and configuration.
Can the connector be used with Dynamics NAV?
Microsoft’s connector is available for Business Central online. A NAV environment requires migration or a different integration approach.
Bring Shopify and Business Central into one operating model.
Start with your real workflows, exceptions and objectives.
Shopify is a trademark of Shopify Inc. Microsoft, Dynamics 365 and Business Central are trademarks of the Microsoft group of companies. All other trademarks are the property of their respective owners.